This project was part of the "CS 8803: Mobile Applications and Services" Class at Georgia Tech. The goal was to design and build an app that helps victims and volunteers communicate for help more effectively.
Using the app, victims can request for help, and volunteers/NGOs can reach out to victims to provide help.
When a user creates a request for help, the message is broadcast to other users within a certain mile radius. These requests can be for food, shelter, clothes and so on. Any user within that specific radius can respond to these requests.
During a disaster, internet access is often not available as well. The app lets users identify the closest shelter, hospitals, restrooms, gas station etc. too, offline.
Tools I Used: Balsamiq (to create wire-frames), Sketch (for creating High Fidelity designs), Zeplin (to Generate styleguide and for design handoff), Pixton (to develop the storyboards), Invision (for Prototyping both the wireframes and high fidelity designs)
During a disaster,
01. Unstructured Interviews
To learn from people, who have been in a disaster situation previously, what their experience had been like
We took note of things that they thought of doing first, what their concerns were, who they reached out to, and how they got help. We also spoke to NGOs and volunteers to learn more about how they found victims, and co-ordinated with other volunteers.
02. Competitive Analysis
Our goal was to see if any of the apps had attempted to solve the problem, and if & how people were using any of these apps to overcome the problem indirectly today
We found that each app had different strengths and weaknesses, and catered to different user needs. It also showed us what some of the 'must-have' features were for our product.
Lack of Knowledge
People needed help during a disaster, but didn't know where to go looking for it beyond their network of friends or family
Not knowing if the person poses offering help poses any danger or is reliable
Lack of confidence
Feels like help is unattainable or far away. Assumes that help is for select few or is not willing to ask for help.
See help centres nearby through a clickable bottom slider. Bottom Slider moves horizontally to show the selected location on the map using blue marker
Map View to List view
Easily switch between map view and list view to view tasks. Map view mainly helps the victims identify resources nearby. List view helps volunteers help out sooner
Request details has 2 cards - for details of help needed and comments. Also has a fixed footer to enter comments - both text and audio